HeartShare Vice President for Quality Management Stan Capela presented at the American Evaluation Association’s (AEA) Conference in Atlanta, Georgia from October 24-29.

Over 3,575 evaluators and practitioners attended the event, which featured over 800 sessions. One of Capela’s presentations titled, “Turning Communication into Collaboration” discussed best practices at HeartShare, including its award-winning Management Training Program. MTP, an educational program for the agency’s direct care employees, was designed to improve staff morale and enhance frontline supervisors’ management skills.

The conference included discussion of how to design evaluations to improve programs, the use of robust quantitative and qualitative measurements to promote equity and empower communities, as well as the use of visualizations to convey clear, impactful messages.

Capela, who has conducted COA site visits and presented papers in 35 states and four countries, also is a co-chair to the AEA’s Internal Evaluation TIG, a forum for networking, community building, learning and professional development for those interested in internal evaluation across the public and private sectors. Stan Capela has served in an evaluator position at HeartShare for nearly 30 years and has been working in the human services field since 1978.

Capela and his team is responsible for bolstering the reputation of HeartShare and its Family of Services through its ongoing internal auditing and measurement to develop impactful, transparent programs. As a result, the agency has been accredited by the independent and international Council on Accreditation for over 20 years.